What is Sheffield Doc/Fest Selects?

Sheffield Doc/Fest Selects offers a curated programme of films from all over the world, from our Official Selection 2020, across the following film strands: Into the World, Rebellions, Ghosts & Apparitions, Rhyme & Rhythm and the Exchange.

Is there a guide where I can read about all the films?

Yes! To download the Selects Guide - a PDF catalogue of films with introductions from curators of the programme click here

How long will the films be available for?

The current programme will be available on Selects from 10:00 (BST) 10 June until 23:59 (BST) 10 July 2020. Most films will be available for the entire period, with a few being added after 10 June and a few being removed before 10 July - please see individual film pages for that information. There will be a further programme of films on Selects in Autumn 2020.

How do I buy a ticket and view a film?

First, register an account by clicking the “Create Account” button at the top right of the screen. Search for a film in the search bar or the Browse A-Z dropdown. Click the film thumbnail image to be taken to the film’s main page. From there you can click the “Watch” button, and you will be taken to a pop-up window where you can add your credit or debit card details (or promo code if you have one). The film is available to watch immediately and added to your Library. The film available in your My Library until 11:59pm on 10 July 2020 (or earlier if the film reaches its maximum views or stated otherwise on its film page). Once you click play you have 30 hours to complete viewing the film. During that time you can watch as many times as you like. If you wish to view the film after these 30 hours have passed, you will need to purchase the film again.

What kind of tickets are available?

You can buy a ticket for an individual film, or for a collection of films (one of our strands or shorts packages), or for full access to all the films on Selects. Click here for more details.

Where are the films I have paid for?

You can see the films you have paid for in your ‘Library’ in the drop-down menu under your signed-in name on the top right of any Selects screen.

What payment methods are accepted?

All major debit and credit cards including Visa, Mastercard and AMEX are accepted

Can I save films to a list?

Yes, click the ‘Add to My List Button’ on a film page or thumbnail, which will save the film to ‘My List’. You can find ‘My List’ under the dropdown for your account in the top right of any page of Selects.

Can I watch films from anywhere in the world?

You must be located within the UK to watch films.

I can’t see a Watch Button on the film I want?

If there is no Watch button on the film’s info page, it is only available as part of a shorts programme or strand ticket, has not been released yet, or you are trying to watch from outside the UK. Films in a collected package will have a link to the purchase page from their individual films page.

Is it possible for films to “sell out”?

Similar to our physical festival, we expect some films will sell out. There are a limited number of views available for each film on Selects. Once a film sells out, it will no longer be possible for viewers to watch the film on Selects unless you are already in your watch period, had purchased it as a Doc/Single before the sell-out or the film is part a curated short film programme. If you purchase a Doc/Selector or strand ticket, films will be automatically removed from Your Library if and when they reach the maximum view limit.

Will there be any Q&As with the filmmakers?

There will be Q&As and introductions from filmmakers added to Selects, free to watch, over the course of the month. Keep an eye on the Bonus Content page for more details.

Can I download films to my computer?

No, the films are not available for download.

Which films are not available for the whole month?

Untold Chaos will be available from 26 June
BREADLINE will be available from 29 June
United Voices will be available from 29 June
Keith Haring: Street Art Boy will be available until 27 June
Welcome to Chechnya will be available until 28 June
Universe will be available until 28 June

Do the films have age ratings?

We screen films before their distribution meaning that most films will not have been age certified in the UK. For this reason, we recommend that Sheffield Doc/Fest Selects is accessible to those aged 18+ only.

I paid for a strand ticket, but some films are not available, why is this?

Some films may be released later than 10 June, so will appear as part of a package but not be available to watch until released. Once they are released, they will appear in your Library and be available to watch.

Can I watch the films on my TV?

Yes. By using Chromecast or your TV’s built-in casting feature, you can cast from your browser on your device (from Chrome on Android, or Safari on iOS), or by using AirPlay to connect to an Apple TV. Alternatively, you can connect your device to your TV using an HDMI cable.

Can I watch on different devices?

When you watch a film, the device you use is registered with the Selects. You can register up to 3 different devices

Will my internet be fast enough?

You will need a broadband or fibre internet connection - dial-up will not work. If you can watch Netflix or Amazon Prime, you should be able to watch Selects films.

For further technical help, click here

How can I contact you if my question isn’t answered here?

Please email boxoffice [at] sheffdocfest.com or call +44 (0)114 276 5141. We will get back to you as soon as possible within office hours, 9:30 - 17:30 BST.